When your equipment fails, you can click the icon to enter the repair page to fill in and upload the fault video and picture for self-service repair. If you cannot determine the specific fault, you can directly scan the customer service QR code on the page to communicate with our customer service to confirm.

When your instrument is used for a period of time, if you need to carry out maintenance, you can click the icon to enter the page to make an appointment for maintenance service. If you cannot confirm whether your equipment needs maintenance or repair, you can also directly scan the customer service QR code on the page to communicate with our customer service to confirm.